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IP & Network Discovery Failures

This page outlines how to troubleshoot issues when the OV20i camera does not appear on the network or respond at its expected IP address.

tip

The default IP address is 192.168.0.100. Open this address in a browser — no port number needed.

⚠️ Common Symptoms​

  • Camera not accessible at 192.168.0.100
  • Web browser returns connection error
  • No ping response from the camera
  • ipcfg utility (Linux) does not detect the device
  • Router/switch does not show the camera on the network

Step-by-Step Troubleshooting​

1. Confirm Camera Power & LED Behavior​

Check the LEDs on the top panel of the camera:

LED FunctionColorMeaning
Power Status🟢 GreenPowered on (normal)
🔴 Red / OffNot powered
Camera Status🟡 YellowActive / running
Ethernet Link🟠 OrangeEthernet connected/active
User-Defined🟡 / 🟠 / 🟢Application-specific
note

If no LEDs are on, see Troubleshooting Power Issues.

  • Use the official M12 to RJ45 Ethernet cable
  • Try a different router/switch port
  • Look for blinking or solid LEDs on both the camera and switch

3. PC Network Configuration​

  • Disable Wi-Fi and other network interfaces
  • Set your Ethernet IP manually:
    • Example: 192.168.0.10
    • Subnet: 255.255.255.0
  • Open a browser and go to: http://192.168.0.100
  • Try: ping 192.168.0.100 from a terminal

4. Browser Compatibility Check​

Try accessing http://192.168.0.100 using:

  • Google Chrome (recommended)
  • Microsoft Edge (stable and Chromium-based)
  • Apple Safari: may block local network access by default.
    • Go to Safari → Preferences → Privacy → Disable "Prevent cross-site tracking" temporarily
  • Clear your browser cache or try incognito/private mode if pages don't load
  • Do not add :5000 to the URL — it is not required

5. Direct PC-to-Camera Connection​

To eliminate switch/router issues:

  1. Connect the camera directly to your PC via Ethernet
  2. Set your PC IP to 192.168.0.10
  3. Access the camera at http://192.168.0.100

6. Use Wireshark to Discover Unknown IP​

If the camera IP was changed:

  1. Install Wireshark
  2. Start capturing on your Ethernet interface
  3. Look for packets from a MAC address that matches your camera
  4. Use the discovered IP address in your browser

7. Use ipcfg (Linux Only)​

📁 Tool path: /opt/advantech/sdk/bin/ipcfg

bash
CopyEdit
ipcfg --nic-list
ipcfg -C GetInfo --remote-mac <MAC>
ipcfg -C ChangeNetwork STATIC 192.168.0.100 255.255.255.0 192.168.0.1

Still Not Found?​

  • Try another PC and known-good cable
  • Press the Reset button (top-right) to reboot
  • Ensure firmware flash (if any) completed successfully
  • Contact Overview Support with:
    • Your PC's IP config
    • Cable part number used
    • LED behavior and network trace
ItemPart NumberDescription
M12 to RJ45 Ethernet Cable1700034091-11Rugged 3 m Ethernet cable
Power & DIO Cable1700033944-01Required for camera power & I/O

🔗 See Also​